On June 19th Twitter will begin changing the rate limits for several of it's most commonly used API endpoints.


What Does This Have To Do With My SocialToaster Program?

SocialToaster uses these endpoints to retrieve Pic Challenge entries, Organic Mentions, and Organic Be Social Retweets from Twitter. Due to the decreased rate limits, we will have to change how we are acquiring this data. 


What Functionality Has Been Impacted?

  • Pic Challenges

    • Program Administrators will now have to connect a Twitter account via the Dashboard

    • Valid Pic Challenge entries will have to @mention the connected Twitter handle in their Pic Entry Tweet in order to be found

  • Organic Mentions (Mentions made outside of the SocialToaster platform)

    • Program Administrators will now have to connect a Twitter account via the Dashboard

    • Valid Organic Mentions will have to @mention the connected Twitter handle in their Tweet in order for it to be found


What is Not Changing?

  • Standard Mentions via the Mentions Block have not changed

  • Sign In/Up with Twitter has not changed

  • Posting to Twitter has not changed


Additional Help

If you have any further questions or concerns, please do not hesitate to reach out to your account manager or email us at support@socialtoaster.com.