FAQ

My link doesn’t look right on ____________ (probably Facebook)
Sometimes a link, such as a recruit link, doesn't look quite right when it gets shared to facebook.  Facebook, and many other sites, determine how to d...
Wed, 7 Feb, 2018 at 4:53 PM
What is the Difference Between Inactive, Active, and Active (email only)
Inactive means a user has either removed themselves from the program or have been removed by an administrator.   Active means that a user has signed up, ha...
Mon, 30 Oct, 2017 at 9:34 AM
How can I see how many points my users have this month?
During the month, you might want to check in and see how many points your users have earned.  We have two ways to get you this information: 1. Sort the ...
Thu, 26 Apr, 2018 at 10:04 AM
How do I Create a New Administrator?
To create a program administrator, first have the person you would like to make an administrator sign up for your campaign as a user.  Then, simply go t...
Thu, 12 Jul, 2018 at 1:04 PM
March 2018 - Twitter Update to Automation and Scheduling Policy
Twitter announced some sweeping changes to its policies regarding the use of automation and scheduling recently, and as a result of these announcements we a...
Thu, 29 Mar, 2018 at 11:51 AM
April 2018 - Instagram API Changes
On Wednesday, April 4th, 2018, Instagram made immediate changes to their API without notification to the developer community. The actual changes themselves ...
Fri, 6 Apr, 2018 at 11:58 AM
How do I Change my Email Address - Administrator
If you are already an administrator and you would like to change your email, you will need to change that by clicking the button "Manage Account" ...
Mon, 21 May, 2018 at 10:23 AM
SocialToaster Data Protection/GDPR Compliance Overview
SocialToaster has ensured both our practices and applications are GDPR compliant.  As well, we have gone through great lengths to ensure our customer's...
Fri, 25 May, 2018 at 8:38 AM
Social Network Authorization
Why are you asking for all these permissions? SocialToaster, like all social media applications, uses API’s or Application Programming Interfaces to perfor...
Mon, 18 Jun, 2018 at 3:30 PM
August 2018 Changes to Facebook Sharing Process
In April 2018 Facebook announced a number of changes to its Platform Product and its Policies. Included among these announced changes was the deprecation of...
Wed, 1 Aug, 2018 at 10:09 AM